**IMPORTANT: PACT ACT UPDATE – A MESSAGE TO OUR CUSTOMERS
We’re able to ship your Muha Meds products. We understand there may be some confusion during this time, but we are happy to announce that we can ship your products directly to your address.
COVID-19 UPDATE: A MESSAGE TO OUR CUSTOMERS
Our top priority is the health and safety of our employees and customers, so we completely redesigned our production and fulfillment center to comply with state-recommended social distancing and PPE guidelines.
*Please understand that business days do not include weekends or holidays such as New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas.
Payment Options
We offer a variety of convenient payment methods to cater to your preferences. Here are the accepted payment options:
- Cash App: You can make payment using the Cash App mobile payment service. Simply provide us with your Cash App details, and we will provide you with the necessary information to complete the transaction.
- Zelle: If you prefer to use Zelle, a digital payment network, we accept payments through this platform as well. Once you place your order, reach out to us with your Zelle account details, and we will provide the necessary instructions to complete the payment.
- Bitcoin): For customers who wish to pay with cryptocurrency, we accept Bitcoin. Not only do we offer this option, but we also provide a 10% discount for Bitcoin payments. After placing your order, contact us, and we will provide you with the correct payment address and further details.
- Apple pay: We understand the convenience and security of Apple Pay, and we gladly accept payments through this widely recognized platform. Upon placing your order, contact us to request our Apple pay account details, and we will guide you through the payment process.
Please note that payments are not processed automatically at checkout. After placing your order on our website, it is essential to contact us via live chat with your order number to request the account details of your preferred payment option. We will respond promptly with the necessary information to complete your payment.
To ensure a smooth transaction and order fulfillment, we require a screenshot of the payment confirmation from your chosen payment method. This screenshot serves as verification and reference for both parties. Please include this confirmation when contacting us.
Delivery Services
We are committed to delivering your cannabis vaping products in a timely and discreet manner. Here are the key details about our delivery services:
- Worldwide Delivery: We offer worldwide shipping, allowing customers from various locations to enjoy our products. No matter where you are, we will deliver your order to your doorstep.
- Shipping from Los Angeles: Our headquarters are based in Los Angeles, and we ship directly from this location to ensure efficient order processing and delivery.
- Free Shipping on Orders Above $250: We provide free shipping on orders above $250. Take advantage of this offer to save on shipping costs while enjoying our premium products. For orders below $250, shipping costs will be calculated at checkout.
- Order Processing and Shipment: Once your payment is confirmed, we promptly process and ship your order. Orders are typically shipped immediately or on the next business day, depending on the workload at the time. We strive to get your products to you as quickly as possible.
- Tracking Information: We provide tracking information for all orders. Once your order is shipped, we will provide you with a tracking number so that you can monitor the progress of your delivery.
- Estimated Delivery Time: We aim to deliver orders within 3-4 business days for customers located in the US and Europe. For customers in other countries, delivery may take between 5-7 business days. Please note that these are estimated delivery times and may vary depending on customs clearance and local postal services.
- Guaranteed Delivery: We guarantee a 100% successful delivery of your order. Our shipping and dealings are completely legal and comply with all relevant regulations.
We take pride in providing excellent customer service, and our dedicated support team is available 24/7 to assist you. If you have any questions or require further information regarding payment or delivery, please do not hesitate to contact us at [email protected]
Assurance
We want to assure our valued customers of our commitment to your satisfaction and trust. We understand that purchasing cannabis vaping products online requires confidence and reliability. Therefore, we provide the following assurances:
- Quality Products: We take great care in sourcing and curating only the highest quality cannabis vaping products. Each item we offer undergoes rigorous testing and meets strict quality standards. We are committed to providing you with products that deliver an exceptional experience.
- Legal Compliance: Our operations fully comply with legal regulations and guidelines. We adhere to all applicable laws regarding the sale and distribution of cannabis vaping products. Rest assured that your purchase from us is legal and within the bounds of regulatory requirements.
- Privacy and Confidentiality: We prioritize your privacy and handle all transactions and personal information with the utmost confidentiality. Your data is securely protected, and we do not share or sell your information to third parties. We use industry-standard security measures to ensure the safety of your data.
- Discreet Packaging: We understand the importance of discreet packaging. All orders are carefully packaged in plain, unmarked boxes or envelopes to protect your privacy. The packaging provides no indication of the contents inside, ensuring your order remains confidential.
Our Commitment
We are committed to providing you with a seamless and exceptional experience throughout your purchasing journey. We pledge the following commitments to our customers:
- Exceptional Customer Service: We strive to provide outstanding customer service at all times. Our friendly and knowledgeable support team is available 24/7 to assist you with any questions, concerns, or inquiries you may have. We are dedicated to ensuring your satisfaction and addressing any issues promptly.
- Timely and Reliable Delivery: We understand the importance of receiving your order promptly. We take great care in processing and shipping your order as quickly as possible. Our reliable delivery services aim to get your products to you within the estimated timeframes provided. We provide tracking information so you can monitor the progress of your delivery.
- Transparent Communication: We believe in transparent and open communication with our customers. We strive to keep you informed at every step of the process, from order placement to delivery. If there are any changes or updates regarding your order, we will promptly communicate with you to ensure you are well-informed.
- Continuous Improvement: We are committed to continuously improving our services and product offerings. We value your feedback and take it seriously. We are dedicated to implementing necessary improvements based on customer suggestions and market trends to enhance your overall experience.
We stand behind our assurances and commitments, ensuring that your satisfaction is our top priority. If you have any concerns or require further information, please do not hesitate to reach out to our dedicated support team at [email protected].
DO YOU SHIP TO MY STATE?
Muha Meds abides by all federal and state laws we ship our product to all states regardless of your state’s current laws around THC and other cannabinoids sold on this website. We ship to all 50 states in the USA. Here is a list of other countries in which we supply our Muha Meds products legally and discreetly with fast overnight shipping.
Canada
Australia
France
Germany
Switzerland
United Kingdom
FREQUENTLY ASKED QUESTIONS
IS THIS THE MUHA MEDS OFFICIAL WEBSITE?
THIS IS NOT THE OFFICIAL MUHA MEDS WEBSITE, MUHA MEDS OFFICIAL WEBSITE DOES NOT SHIP OUT OF STATE. YOU CAN ONLY PICKUP AT THEIR STORE IN CALIFORNIA AND MICHIGAN. WE WORK AS AN AFFILIATE TO MUHA MEDS’ OFFICIAL SITE, WE SHIP WORLDWIDE AND BE REST ASSURED THE MUA MEDS PRODUCTS ARE STRAIGHT FROM MUHA MEDS AND HAVE A VALID QR CODE
WHEN WILL MY ORDER SHIP?
All orders usually have a processing time of 1-3 business days, no orders are processed over the weekend or on major holidays*.
*Please understand that business days do not include weekends or holidays such as New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas.
WHEN WILL I RECEIVE MY ORDER AFTER IT SHIPS?
Most of our orders ship via USPS. USPS’ shipping time is on average 1-3 days. We are not liable for any delays once the item has been picked up*. Please get in touch with the shipping company directly if you have any additional concerns.
WHAT DO I DO IF MY PACKAGE IS LOST?
Although this is a rare case, a damaged or lost package is another reason why you may experience shipping delays. If you haven’t received your package for more than 5 days after the estimated delivery time frame, you should consider raising the issue with the shipping company.
DO YOU SHIP TO MILITARY BASES?
Delivery Charges depend on your address. For orders in the USA, delivery is free for all orders over $400.